San Francisco, CA, US
Summary
Led the strategy and development of core SaaS platform features, enhancing user experience and driving key business metrics for a leading enterprise software provider.
Highlights
Spearheaded the launch of a new analytics dashboard, increasing user engagement by 35% and improving data-driven decision-making for over 500 enterprise clients within 6 months.
Managed a cross-functional team of 8 engineers, designers, and data scientists, delivering 4 major product releases on schedule and under budget, contributing to a 15% increase in customer retention.
Conducted extensive market research and competitive analysis, identifying key user pain points and opportunities that informed a 2-year product roadmap, resulting in a 20% growth in ARR.
Implemented A/B testing frameworks and conducted user interviews with 100+ customers, leading to a 25% improvement in feature adoption rates and enhanced product usability.